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Practical insights on AI automation and modern property management.

Latest posts

7 Oct 2026 · 7 min read

Your property management is keeping you out of the red

Explore how to optimise your property management setup to ensure your agency thrives in any market while saving on unnecessary software costs.

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Frustrated woman holding her head, reacting to a low Google review rating displayed in a speech bubble.
20 June 2026 · 2 min read

Transforming Google Reviews from Fear to Opportunity

Learn how changing your mindset about reviews can foster growth, improve service, and strengthen community relationships in property management.

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A smiling man in a suit holds a net while sitting at a desk with a laptop, with speech and email icons nearby.
20 June 2026 · 3 min read

The Importance of Giving Google Reviews in Property Management

Discover how giving Google Reviews can enhance your local presence, deepen community connections, and shift your mindset in property management.

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A businesswoman reviews star ratings on her phone, contemplating strategies for turning negative feedback into growth.
19 June 2026 · 3 min read

How to Turn One-Star Reviews into Growth Opportunities

Learn how to effectively handle one-star reviews in property management and turn them into opportunities for demonstrating your professionalism and integrity.

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19 June 2026 · 3 min read

Transforming Tenant Communication with CrayonsCRM

Discover how CrayonsCRM transforms tenant communication by integrating calls, emails, and SMS into one platform for efficient property management.

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Illustration of a stressed property manager on the phone, surrounded by speech bubbles of common tenant questions — rent, pet policy, furnishing, bond, move-in date, lease length and application status.
15 June 2026 · 5 min read

Why AI Call Screeners Fail in Property Management Roles

Why screening owner and tenant calls with an AI receptionist backfires — and where AI actually belongs in your leasing process.

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A worried professional multitasks with a laptop, a phone call, and messages while checking the time.
11 Nov 2025 · 2 min read

How to Manage High Rental Enquiries Without Losing Touch

Discover how CrayonsCRM's Sophie enhances tenant communication by providing quick, personalised responses, freeing agents to focus on qualified leads.

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