Buyer Follow-ups
Early access. Sales Management is live with selected agencies.
After every open home, a call list that tells you who to ring, why, and what they've already told you — with one-tap outcomes and notes.
The sale is won in the follow-up. Walk out of every open home with the calls already lined up.
Who to call, and why
After an open home, every buyer to follow up appears in one list, with the reason they're on it right next to their name.
What they've already said
Survey answers, what the buyer is looking to do, whether they have finance approval and what they think the home is worth — at a glance, before you dial.
Questions ready to ask
The survey's follow-up questions sit on the call card, so every conversation picks up where the open home left off.
One-tap outcomes and notes
Log how each call went with one tap and add a note, so the whole team can see where every buyer stands.
Buyers qualified at sign-in
At QR or agent sign-in, buyers can say what they're looking to do — first home, investment, buy and sell, and more — and whether they have finance approval. REA's own pre-approval answer is kept too.
Appraisal leads flagged
A buyer who says they also have a property to sell is flagged as an appraisal lead, and you can record whether you contacted them or booked an appraisal.
See it in action
A sanitised look at Buyer Follow-ups inside CrayonsCRM.
- Jordan M. Finance approvedFirst home
Ask: What did you think of the home?
Called (selected) No answer Left message - Priya S. InvestmentThinks $1.1m–$1.15m
Ask: Are you thinking of making an offer?
Called No answer Left message - Tom & Lucy R. Buy and sellAppraisal lead
Ask: What do you think it's worth?
Called No answer Left message - Wei Z. Monitoring the market
Ask: Where are you at with your plans?
Called No answer Left message - +1 more to call
Illustrative — after every open home, a ready-made call list: who to call, why, and what they've already told you.
Automate the repetitive.
Escalate the important.
Sales Management is in early access with selected agencies. Book a 15-minute walkthrough to see it in action.